Fullfillment Policy

Arte Maren Inc. Fulfillment Policy for Credit Card Payments via Stripe® These policies will aid users in determining how Arte Maren Inc. fulfills orders and payments made by credit card via the payment processor Stripe. The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client," "You," and "You're" refers to you, the person on this website and compliant with the Company's terms and conditions, either therein or in a separate written contract. "The Company," "Ourselves," "We," "Our," and "Us" refer to Arte Maren Inc.. "Party," "Parties," or "Us" refers to both the Client and Arte Maren Inc.. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client most appropriately for the express purpose of meeting the Client's needs regarding the provision of Arte Maren Inc.' stated services by and subject to prevailing laws of the State of Florida. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they are taken as interchangeable and, therefore, as referring to the same.

Fulfillment Policy

At Arte Maren Inc., we ensure that our services are satisfactory. Customer satisfaction is our utmost priority, and we take all complaints about our services very seriously. This Fulfillment Policy (the "Policy") informs you about our delivery policy and the rules and guidelines for refunds for services purchased from Arte Maren Inc.. Please read this Policy carefully to understand your rights and the requirements for the refund. Our services are billed in U.S. Dollars.

Delivery Policy

At Arte Maren Inc., we sell digital marketing services and physical books. We deliver some of our services to clients electronically and telephonically according to their requests. Physical books are shipped within 24 hours (United States only).

Return & Refund Policy

There are NO returns for digital marketing services, but we offer refunds if the service has not been performed at all during the term of our contract. Notwithstanding other provisions of this Policy, we may refuse to grant returns or refunds if: You received what you ordered but simply changed your mind about the service or book. You were aware or notified of the problems with the service before making the purchase. You did not like your purchase or realized you had no use for it. You received the service/product and failed to make a report within seven days from the date of the receipt.

Cancellation Policy

Once a contract has been signed with Arte Maren Inc., cancellations are not permitted. Payment is considered a signed contract.

Project Abandonment

If after repeated attempts by Arte Maren Inc. to begin service, continue service, or finalize the delivery of the Services, Client fails to participate or becomes otherwise unresponsive to Arte Maren Inc.'s requests and such continue for thirty (30) days, Arte Maren Inc. will consider this project abandoned. In that case, Arte Maren Inc. may reduce any potential refund for the Services to the Client to zero.

Administrative Fee

All refunds are subject to a 7% administrative fee, to be deducted from the refund amount.

How to make a complaint

If you are dissatisfied with the service provided to you and you are eligible for a refund under this Policy, you must send an email to support@artemaren.biz stating your complaints. We will immediately verify your complaints and refund at our discretion.

For inquiries or comments regarding this Policy, please contact us at support@artemaren.biz, or by U.S. mail at the address below:

Arte Maren Inc.

55 Rogers Street, Suite 501

Clearwater, Florida 33756

United States of America